nbn Unplanned Network Outage Friday 4th June 2021 09:16:05


A service disruption impacting NBN services based in Townsville, QLD has been identified.

NBN engineers have replaced the faulty components and services and the outage has now cleared. If your service remains offline, please restart your equipment. If after the restart, you remain offline, please call 0731051300 opt2 for further assistance.

NBN technicians have identified a hardware failure. Spare components are being delivered to the site with an estimated arrival time of 12 PM AEST.