Start Time: 14:25 AEST (UTC+10)
End Time: 14:31 AEST (UTC+10)
Duration: 6 minutes
Summary:
A core network device in our production environment became unreachable between 14:25 and 14:31. The issue was promptly detected by our monitoring systems and investigated by our engineering team.
Cause:
The outage was the result of a configuration test where a BGP route was inadvertently advertised into the core network. This led to some traffic being blackholed for a brief period.
Resolution:
The incorrect route was quickly withdrawn and full connectivity was restored. Total outage duration was 6 minutes with monitoring showing the impact lasting 5 minutes and 34 seconds.
We are reviewing internal procedures to improve safeguards and prevent similar occurrences during configuration testing.
We appreciate your understanding and apologise for any disruption caused.
