Incident Closure Summary
Resolved:
The recent service disruption has been fully resolved as of 2.25PM +10 UTC. All systems are operational, and services have been restored.
Summary:
The issue was identified as a synchronisation problem within our cluster, which led to multiple automatic failovers. Our engineering team worked diligently to stabilize the cluster and restore normal operations.
No voice services, inbound / outbound calling were affected by this event.
We sincerely appreciate your patience and understanding during this time.
