Stickied Incidents

Friday 10th July 2026

myCloudPBX/Business SIP/Inbound 1300 Investigating an issue with recorded sounds

We are currently investigating an issue with recorded sounds not playing.

Resolved The issue with recorded sounds has been resolved as at 09:54

Past Incidents

Friday 3rd April 2020

No incidents reported

Thursday 2nd April 2020

No incidents reported

Wednesday 1st April 2020

No incidents reported

Tuesday 31st March 2020

No incidents reported

Monday 30th March 2020

myCloudPBX

A small subset of users may experience difficulty connecting to myCloudPBX. Technicians are investigating. Further updates will be available on status.ecn.net.au.

Services have been restored.

If you have any issues reconnecting to Cloud Dial, please close the browser entirely and retry first.

Technicians are continuing to work on the issue. Issue is only affecting a subset of Cloud Dial users as well as making changes via the myECN Portal.

Sunday 29th March 2020

No incidents reported

Saturday 28th March 2020

No incidents reported