Past Incidents

Saturday 18th July 2020

No incidents reported

Friday 17th July 2020

No incidents reported

Thursday 16th July 2020

No incidents reported

Wednesday 15th July 2020

Cloud Dial Performance Issues
5 years ago

We're currently investigating an issue with Cloud Dial relating to connection timeouts

Services restored

5 years ago

Issue identified as rogue process, process has been terminated.

Services now recovering

5 years ago

Tuesday 14th July 2020

No incidents reported

Monday 13th July 2020

No incidents reported

Sunday 12th July 2020

No incidents reported

Friday 10th July 2020

NBN FTTN/FTTP/FTTB/FTTC NBN performance
5 years ago

An ongoing intermittent performance issue has been identified and escalated by ECN to NBN Co for further investigation. NBN Co have accepted the case which is now being investigated by NBN technicians and account managers.

This has been resolved.

5 years ago