We are currently investigating an issue with recorded sounds not playing.
Resolved The issue with recorded sounds has been resolved as at 09:54
Business SIP services are currently unable to register. Our team is currently investigating
The issue was traced to a fault with one of the redundant power supplies in a core network device. Although the device is designed to operate with dual power inputs for resilience, the failure unexpectedly caused it to stop switching traffic.
All services have been restored. If your equipment has not automatically reconnected, please try power cycling your modem/router or other relevant devices.
Services are currently recovering
No incidents reported
We are aware of an issue affecting a limited number of customer PBXs and our engineers are working to resolve now.
All services have now been restored. We apologise for the inconvenience.
