Stickied Incidents

Friday 10th July 2026

myCloudPBX/Business SIP/Inbound 1300 Investigating an issue with recorded sounds

We are currently investigating an issue with recorded sounds not playing.

Resolved The issue with recorded sounds has been resolved as at 09:54

Past Incidents

Saturday 19th September 2020

No incidents reported

Friday 18th September 2020

No incidents reported

Thursday 17th September 2020

No incidents reported

Wednesday 16th September 2020

Portal my.ecn.net.au certificate error

An automated SSL certificate did not successfully renew. As a byproduct, https://my.ecn.net.au is not currently loading correctly and PBX changes are not being processed. Technicians are working to restore and updates will be provided in 30 minutes.

Engineers have corrected the certificate and all services are performing as anticipated. If you experience any lingering issues you may need to clear your web browsers cache.

Tuesday 15th September 2020

No incidents reported

Monday 14th September 2020

No incidents reported

Sunday 13th September 2020

No incidents reported