All systems are operational

Stickied Incidents

Friday 10th July 2026

myCloudPBX/Business SIP/Inbound 1300 Investigating an issue with recorded sounds

We are currently investigating an issue with recorded sounds not playing.

Resolved The issue with recorded sounds has been resolved as at 09:54

Past Incidents

Tuesday 29th October 2019

No incidents reported

Monday 28th October 2019

g729 Codec outage - Business SIP

g729 calling is currently unavailable. As a temporary workaround, change SIP endpoint to use g.711A.

Engineers are currently investigating a possible issues with hardware transcoders.

Sunday 27th October 2019

No incidents reported

Saturday 26th October 2019

No incidents reported

Friday 25th October 2019

No incidents reported

Thursday 24th October 2019

No incidents reported

Wednesday 23rd October 2019

No incidents reported